"I have found UKPS to be very customer focussed company. The front line staff are proactive and well presented, thus setting professional standards throughout the whole operation.
Problem solving and any other issues such as new policing policy's are addressed, reported and recorded in a timely fashion.
UKPS (NW) Ltd also provide in house training for all staff covering all aspects of security within the premises in which is all documented and filed. We have regular meetings and feedback with the company's management team so that we are all up to date with what is happening in all areas. We work together to anticipate and resolve potential issues an advance."
Dean Ventris
General Manager
Elements Nightclub
Problem solving and any other issues such as new policing policy's are addressed, reported and recorded in a timely fashion.
UKPS (NW) Ltd also provide in house training for all staff covering all aspects of security within the premises in which is all documented and filed. We have regular meetings and feedback with the company's management team so that we are all up to date with what is happening in all areas. We work together to anticipate and resolve potential issues an advance."
Dean Ventris
General Manager
Elements Nightclub
"We have a housing stock of over 6000 properties and use parking control on over 20 of our sites. We have found the transition from our previous provider to UKPS (NW) Ltd very straight-forward and have not experienced any issues.
UKPS (NW) Ltd have worked with us to agree service standards which are being exceeded. To date, we have had no complaints from any of our tenants regarding UKPS (NW) Ltd.
I have found UKPS (NW) Ltd are very efficient and prompt to respond to any requests or enquiries from my company. I would have no hesitation in recommending UKPS (NW) Ltd."
Lisa Neary
Customer Service Team Leader
Community Gateway
UKPS (NW) Ltd have worked with us to agree service standards which are being exceeded. To date, we have had no complaints from any of our tenants regarding UKPS (NW) Ltd.
I have found UKPS (NW) Ltd are very efficient and prompt to respond to any requests or enquiries from my company. I would have no hesitation in recommending UKPS (NW) Ltd."
Lisa Neary
Customer Service Team Leader
Community Gateway
